We aim to dispatch your items within 3 working days of your order. If an item is urgent, please let us know and we will do our best to get it to you.
(Does not apply to made to order items or items sent straight from suppliers - please see item description for delivery times)
UK Delivery Standard Charge: £4.95 for a small parcel, £10 for a medium and is sent on 48 hour service - either Parcelforce, Collect+ or Myhermes depending on the size and fragility of the parcel.
This delivery service is tracked to your door and if you are not in to take delivery of the package, the company should leave a calling card. The items will be taken to your local depot to be collected in person or you can contact the company directly to arrange re delivery of the item.
Maximum size of parcel is 300cm combined and 6kg
UK are £30 with Parcelforce 48. You will be informed after order whether your order needs to be sent via a large parcel or it will be stipulated on the item description. Additional costs may occur if a package is particularly large or heavy. You will be notified off additional costs prior to shipping and given the option of wanting to proceed with the order.
Northern Ireland & Ireland, Remote Parts of Scotland, Channel Islands
£20 per parcel. However, if you are only ordering a small item, please get in touch as it may be cheaper to send via Royal Mail or Hermes. This also applies for if you are having an item sent to a Parcel Motel. Larger items and heavier items may occur additional costs- you will be notified prior to shipping and given the option of whether you want to proceed with the order.
Shipping costs will depend on the weight and size of the parcel and we cannot ship large, fragile items.
Please contact us and we will find out shipping costs prior to you ordering your items.
The customer is responsible for all import taxes which may occur. If returning an unwanted item, any import taxes incurred when the item enters the UK will deducted from the total refund.
If your order contains pre order items then it will not be shipped until all items are in stock. Approx date for the items to be in stock will be given at point of order. If there is any delay past this date then we will let you know as soon as we can.